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Privacy Policy

Last Updated: October 28, 2025

1. Introduction

Welcome to DarkMatter.studio (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website darkmatter.studio (the “Website”).DarkMatter.studio is a UK-based company operating globally through three specialist divisions: Celestial (software), Precession (entertainment and video production), and Quantify (distribution). Each division maintains its own privacy policy. This document applies only to information collected through the DarkMatter.studio corporate website.By using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal information that you provide directly to us when you:- Submit an enquiry or contact form- Request information about our services- Subscribe to our newsletter or communications- Engage with us through the WebsitePersonal Information may include: name, email, company, phone, location, and other details you choose to share.Automatically collected data may include IP address, browser, operating system, referring website, pages viewed, time spent, date/time of visit, and device information.

3. How We Use Your Information

We use your information to:- Respond to enquiries and provide information about our services- Process and manage requests- Send marketing communications (with consent where required)- Improve our Website and user experience- Analyse Website usage and trends- Comply with legal obligations- Prevent fraud or misuse- Direct your enquiry to the appropriate division (Celestial, Precession, or Quantify)

4. Legal Basis for Processing (UK & EU GDPR)

We process your personal information under the following legal bases:- Legitimate Interests – to respond to enquiries and operate our business- Consent – for marketing communications and certain cookies- Contract – to enter into or perform a contract with you- Legal Obligation – to comply with applicable laws and regulationsDarkMatter.studio acts as the data controller for information collected through this Website.

5. Disclosure of Your Information

We may share your information with:- Our Divisions: Celestial, Precession, and Quantify, where relevant- Service Providers: third-party vendors who help operate our Website (e.g., hosting, analytics, email)- Legal Requirements: when required by law or to protect our rights- Business Transfers: in the event of a merger, sale, or acquisitionWe do not sell your personal information to third parties.

6. International Data Transfers

As we operate globally, your information may be transferred outside the UK. When this occurs, we use safeguards such as:- Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)- Transfers to countries with adequacy decisions- Other legally approved mechanismsFor residents of the EEA or California, additional rights under EU GDPR and CCPA may apply.

7. Data Retention

We retain personal information only as long as necessary to fulfil the purposes in this Policy, unless longer retention is required by law.Typical retention periods:- Enquiry data: up to 3 years after last contact- Marketing consent: until withdrawn- Website analytics: up to 26 months

8. Your Privacy Rights

Under applicable data protection laws, you have the right to:- Access – request copies of your information- Rectification – correct inaccurate information- Erasure – request deletion of your information- Restriction – limit how your data is used- Object – object to processing- Data Portability – request transfer of your data- Withdraw Consent – at any time (where processing is based on consent)To exercise these rights, contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies help us:- Operate essential Website functions- Measure performance and improve usability- Understand visitor behaviour- Provide personalised content (with consent)You can control cookies through your browser settings. Where required by law, we will request consent before setting non-essential cookies.To adjust preferences or withdraw consent, contact us at privacy@darkmatter.studio.

10. Security

We implement appropriate technical and organisational measures to protect your data. While we strive for full security, no method of transmission over the Internet is entirely secure.If a data breach occurs, we will notify affected individuals and the ICO as required by law.

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Contact Us

DarkMatter.studioData Protection OfficerEmail: privacy@darkmatter.studioAddress: 72 Putney Park Lane, SW15 5HQ, London, United Kingdom

13. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO):Website: https://ico.org.ukTelephone: 0303 123 1113

14. Children’s Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect personal data from children. If we learn that we have done so, we will promptly delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates the latest revision. Previous versions are available upon request.

16. Division-Specific Privacy Policies

For privacy information relating to our specialist divisions, please visit:- Celestial (Software): [Placeholder – link to Celestial privacy policy]- Precession (Entertainment & Video Production): [Placeholder – link to Precession privacy policy]- Quantify (Distribution): [Placeholder – link to Quantify privacy policy]